You may also be having the problem referred to in this thread - which should be fixed by downloading the latest build. You could also try doing a repair installation (using the latest build) - 60195: Acronis Cyber Protect Home Office, Acronis True Image: repair, update and clean installations on Windows If you have an old build, see if there is a more recent build on the OEM support site. In this case the build number is relatively recent. In this case Acronis True Image 2014 will try to perform activation during the first start after installation. At the Serial numberstep, select the Activate the product automaticallycheck box. A few day ago I downloaded the latest build of the WD OEM version, and the file properties are shown below: See details in Installing Acronis True Image 2014. If you cannot get it that way, you can get it from the file properties of the installer file (if you still have it) load explorer (or your preferred file manager), right click and select properties (last item) [if you are using Windows 11 properties may not be shown, in which case click on the item "show more" or some such). If no Crucial drive (or only a legacy model) is present, an error will appear and the program will have to be closed and reopened once a compatible Crucial SSD. Not sure it is relevant, but whet OEM is involved?Īre you using the MAC of Windows version?Ĭan you provide the build number - assuming ATI load, that information should be on the Account Tab. Click Enter serial number, type in or paste the serial number, and click Activate. Usually it is down to members of the user community to help sort out issues. ![]() Not sure how much assistance they would be. If the installation and/or activation codes are not accepted, repeat the procedure using Windows Clipboard instead of files method: hit Ctrl+C key combination. Acronis itself does not provide end user support for OEM versions of ATI/ACPHO, that is the responsibility of the OEM.
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